Oh, the irony
Jul. 4th, 2007 09:59 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
herveusFound on the online help page from Verizon under the symptom "cannot connect to the Internet":
If you still can't connect to the Internet, visit Verizon Repair.
...and, heard on the phone while holding for "help" with this problem:
"You can do all this online."
Right.
Verizon is creating significant annoyance. Three times in the last ten days, we've had the internet go out. Rebooting the router seems to have been the fix, but it's disappointing, to say the least.
I'm not astonished that the "piece of crap" consumer grade router that I had with the DSL connection (and bought by me in my ignorance) needed periodic reboots, but I expect better out of the gear provided by Verizon. Maybe I'm a foolish optimist.
This grumble brought to you by the "and who peed in your Wheaties today?" group.
If you still can't connect to the Internet, visit Verizon Repair.
...and, heard on the phone while holding for "help" with this problem:
"You can do all this online."
Right.
Verizon is creating significant annoyance. Three times in the last ten days, we've had the internet go out. Rebooting the router seems to have been the fix, but it's disappointing, to say the least.
I'm not astonished that the "piece of crap" consumer grade router that I had with the DSL connection (and bought by me in my ignorance) needed periodic reboots, but I expect better out of the gear provided by Verizon. Maybe I'm a foolish optimist.
This grumble brought to you by the "and who peed in your Wheaties today?" group.
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no subject
Date: 2007-07-04 04:40 pm (UTC)It's certainly a huge amount of luck that's contributed to our router not blowing out on us yet. I've only had to reset it once in the last 15 months... but I keep dreading the day it burns out.